Updates to Customer Support Phone System
As of Monday 18 September, WatchGuard Customer Support is pleased to announce some upcoming improvements to our phone system. We are integrating our phone system and CRM systems so that we can...
View ArticleNow Available: TDR 5.1 with APT Blocker Built-in
We’re thrilled to announce the general availability of Threat Detection and Response (TDR) 5.1, which includes some great new features that enhance both detection and response to threats as well as the...
View ArticleKRACK (Key Reinstallation Attack) for WPA and WPA2 Vulnerabilities Update
[Editor’s note: Article updated on 10/20/2017 with additional information about KRACK mitigation options from WatchGuard.] On October 16, 2017, a statement from the International Consortium for...
View ArticleWPA and WPA2 Vulnerabilities Update
On October 16, 2017, a statement from the International Consortium for Advancement of Cybersecurity on the Internet (ICASI) was released alerting the industry to a series of vulnerabilities for WPA and...
View ArticleWi-Fi Key Reinstallation Attack “KRACK” Update: Protecting Unpatched Devices
Summary On October 16, 2017, security researchers announced several vulnerabilities in the WPA/WPA2 encryption protocol that affect countless Wi-Fi enabled devices worldwide. As a result of KRACK,...
View ArticleFireware 12.0.1 is now available
Fireware 12.0.1 General Availability We are pleased to announce the General Availability (GA) of Fireware 12.0.1 and WSM 12.0.1 today, along with updates for the Access Point firmware. These releases...
View ArticleWatchGuard Integrates with Autotask PSA to Simplify Managed Security Services
Available with Fireware 12.0.1, WatchGuard has introduced a leading integration with Autotask to simplify managed security services for our global base of mutual Channel Partners. Managed security...
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Access Point Support Subscriptions
WatchGuard access points provide secure, reliable wireless connectivity to businesses around the world. At WatchGuard, we are passionate about mobility and security and are dedicated to keeping...
View ArticleFireware 12.0.2 is now available
Fireware 12.0.2 General Availability We are pleased to announce the General Availability (GA) of Fireware 12.0.2 and WSM 12.0.2 today. These releases, which are now available at the software download...
View ArticleWi-Fi Maintenance Update
Hello WatchGuard Wi-Fi Cloud Users, We are planning a brief maintenance on Friday December 8, 2017 between 7:00PM and 8:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud. During the...
View ArticleFireware 12.1 Now Available
We are pleased to announce the new release of Fireware 12.1 and WSM 12.1! These significant new releases are now available for download from the software download center. The highlight of Fireware 12.1...
View ArticleCustomer Support Access Changes
As a loyal WatchGuard customer, I’m sure that you’re aware that WatchGuard is growing! To address your future needs, WatchGuard Customer Support is changing the way our technicians connect to your...
View ArticleWatchGuard Dimension 2.1.1 Update 2 now available
We are pleased to announce the availability of WatchGuard Dimension 2.1.1 Update 2. This maintenance release is now available from the Software Downloads Center, together with release notes and update...
View ArticleWPA and WPA2 Vulnerabilities Update
On October 16, 2017, a statement from the International Consortium for Advancement of Cybersecurity on the Internet (ICASI) was released alerting the industry to a series of vulnerabilities for WPA and...
View ArticleGAV Outage for 11.10.5 and earlier software versions
AV Signatures in 11.x releases With the release of 12.0, WatchGuard introduced a new GAV engine to take advantage of new AV industry technology and would discontinue support for older AVG engines in...
View ArticleWi-Fi Cloud Maintenance Update
Hello WatchGuard Wi-Fi Cloud Users, We are planning a brief maintenance on Friday, 26 January between 03:00 AM to Saturday, 27 January 09:00 AM UTC to deploy new features and improvements to the Wi-Fi...
View ArticleComing Soon! – Fireware 12.1.1 Beta with DNSWatch
Fireware 12.1.1 and DNSWatch Recently WatchGuard announced the acquisition of Percipient Networks, a developer of an easy-to-deploy, security-focused Domain Name System (DNS) service, previously known...
View ArticleWi-Fi Cloud 8.5 Now Available
We are happy to announce the availability of Wi-Fi Cloud 8.5. This latest version of the Wi-Fi Cloud simplifies configuration steps for IT administrators, enhances Wi-Fi service quality in environments...
View ArticleRecent WebBlocker Issue in Europe
WebBlocker Incident Report Users of the WebBlocker service in Europe experienced an outage late Thursday night that lasted into Friday morning, January 25 – 26, 2018. WatchGuard has worked closely with...
View ArticleEnd of Sale Announcement: WatchGuard 802.3af PoE Injector
WatchGuard will discontinue offering for sale (EOS) WatchGuard 802.3af PoE Injector for access points on April 1, 2018. At that time, hardware accessory SKU WG8568 will be discontinued and removed...
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